Overview

As Client Success Manager, you’ll build strong client relationships, ensure successful project delivery, and help clients maximize the value of Matrix engagements.

Responsibilities

• Manage ongoing client relationships.

• Coordinate project communication.

• Monitor client satisfaction and engagement health.

• Identify growth opportunities within accounts.

• Collaborate with consulting teams to ensure successful delivery.

Requirements

• 3+ years in client success, account management, or consulting.

• Exceptional interpersonal skills.

• Strong organizational abilities.

• Experience managing multiple stakeholders.

• Customer-first mindset.

Values

• Partnership

• Trust

• Accountability